Privacy Policy

Last updated: February 8, 2026

We do not sell data
Transparent by design

Table of Contents

Our Commitment to Your Privacy

At EQRGen, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our QR code generation service, analytics, and related tools (the "Service").

Scope of This Policy

This policy applies to EQRGen websites, apps, and services where it is posted. It does not apply to third‑party websites or services you may access through links or QR destinations.

Information We Collect

Personal Information

  • Account details such as name, email, and password credentials
  • Company or team information (if provided)
  • Billing details and invoices (payment data handled by processors)

Usage Information

  • QR codes created, configuration settings, and destinations
  • Scan analytics (e.g., timestamp, device type, browser)
  • Approximate location derived from IP address
  • Log data for troubleshooting and security

Support & Communications

  • Messages you send to support or sales
  • Feedback, survey responses, and feature requests

How We Use Your Information

  • Provide, operate, and improve the Service
  • Generate QR codes and deliver scan analytics
  • Process billing and account management
  • Communicate service updates and respond to requests
  • Detect abuse, prevent fraud, and secure the platform
  • Comply with legal obligations

Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Contract necessity (to provide the Service you request)
  • Legitimate interests (to improve, secure, and market the Service)
  • Consent (for optional communications or cookies where required)
  • Legal obligations (to comply with applicable laws)

How We Share Information

We share information only as needed to operate the Service:

  • Service providers for hosting, analytics, billing, and support
  • Legal or regulatory disclosures when required by law
  • Business transfers in connection with mergers or acquisitions

We do not sell personal information.

Data Security

We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption in transit and at rest
  • Access controls and least‑privilege permissions
  • Monitoring, logging, and abuse detection
  • Secure infrastructure and backups

Data Retention

We keep personal data only as long as necessary to deliver our services, comply with legal obligations, and resolve disputes.

  • Account data is retained while active and for a limited period after closure for compliance.
  • QR content and analytics follow your workspace settings and applicable laws.
  • Billing and invoicing records are stored as required for tax and audit purposes.

Third-Party Services

We rely on vetted partners for payments, hosting, analytics, and support. These providers process data under strict confidentiality and data protection terms.

  • Payments are handled by PCI-compliant processors; we do not store full payment card data.
  • Cloud infrastructure and logging providers help us operate and secure the platform.
  • We do not sell your personal information.

International Transfers

Your data may be processed in regions where our infrastructure or providers operate. When data moves across borders, we apply appropriate safeguards, including standard contractual clauses where applicable.

Children’s Privacy

EQRGen is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us data, contact us so we can delete it.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact us at support@eqrgen.com.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember preferences, and measure performance. You can control cookies through your browser settings.

For detailed information about our cookie practices, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the Service or by other appropriate means. Continued use of the Service indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@eqrgen.com

Phone: +91 9900072347

Address: EQRGen Privacy Team, Remote-first